Customer service & operations support APPLY NOW

Customer service & Operations
Part time

The short story

LABFRESH is a premium sustainable menswear brand. We make our own life-proof fabrics in the EU and Switzerland with the vision to enable us all to buy less, but better.

We launched in Amsterdam in 2017 and went viral with our first creation - a red wine and odour repelling white shirt. We now have customers in 98 countries and are expanding into retail. 

In 2021 we opened our first flagship store in Amsterdam. We love it. In November we open our 2nd flagship store - this time on Købmagergade 32 in Copenhagen.

Please be like this

All of us in LABFRESH genuinely care about delighting our awesome community - they are more than just regular customers because they help us develop new products and fund new innovations. So please love them. 

The vibe is informal. The best review we got was: “I don’t like shopping but visiting the LABFRESH store was like visiting friends”. We love this review because it really captures the experience we want to give. So if you like a good chat and will treat (online) visitors as friends instead of customers you will love it here.

Last but not least - we appreciate a contagious energy and an entrepreneurial spirit in everything you do. You are the first Customer Service & Operations Support in Denmark, which will require next level ownership from your side. 


  • Experience in customer service (or hospitality)
  • Can-do mentality 
  • Team player 
  • Fluent Danish and English

What ya gonna do?

  • Helping our customers via chat and email
  • Returns handling
  • Support with ad-hoc tasks
  • Operate ecommerce systems 
  • Review our processes and help us improve

What’s the deal? 

  • Get in on the ground floor of our Danish expansion and help us creating a great customer experience. 
  • Fast-track your personal growth by joining a culture where you can experiment and execute without having to worry about “management”. 
  • Market-conform salary
  • We have a nice big terrace. Perfect for Friday drinks after work. The office is dog friendly. 
  • Your office is brand new on top of the flagship store in the center of Copenhagen - so you’re always surrounded by lovely colleagues and office dogs. Bonus info: It even has air-con and rooftop terrasse.

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